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"I'm wondering if it's time for us to add outside experts to our advisory board," Julie Jacks mused aloud to her cousins. "Experts who would bring fresh ideas and who would have some gravitas around here." Julie and her cousins were gathered at the brown-bag lunch session they held each week in order to connect, share ideas and concerns, and ...

Now, more than ever, the business of managing private wealth is exceedingly complex. Most family offices are doing the work of sophisticated financial institutions with limited staff, while relying on a patchwork quilt of software solutions that are hosted internally with little integration, security, or disaster recovery protection but considerabl...

Recently, I was reflecting on how uncertainty impacts our lives. For instance, modern technology provided ample warning (aka “certainty”) to the East Coast ahead of January’s once-in-a-lifetime blizzard and yet, tragically, some people found themselves unprepared. This is in contrast to the life experiences of many Midwesterners, who over tim...

For our FOX Thought Leaders Council Report “Creating Memorable Client Experiences: Differentiation in the Ultra-Wealth Market,” we looked at 30 of the best client experience brands in the world, including Apple, Ritz-Carleton, Disney, and Tesla. We identified the following seven activation strategies to help organizations get on the road to i...

A family office is more often than not founded around the concerns about the family’s privacy and data security. So the current news around the FBI request for Apple to unlock the password of the iPhone belonging to one of the San Bernardino terrorists does have a passing interest. If you go beyond this specific case and look at the potential...

In our work with ultra-wealthy families, we have seen that those families face some fairly unique risks that ordinary people or business would not typically need to think about. When family offices are doing a risk assessment, these are five questions I strongly encourage them to consider: 1) When was the last time your famil...

The Circular Economy, William McDonough explains, is an economic system that provides continuous benefit for generation after generation through design that allows for regular—if not endless—reuse of materials. It’s a system that embodies a particular philosophy: that by looking toward the future, businesses can increase profits today. “...

FOX's comprehensive criteria measure whether a firm is providing an integrated wealth management solution. The LWA screening criteria is based on over 20 years studying the industry, and what wealth owners want and need at a level of liquid assets greater than $20 million.Each firm in the LWA Directory was evaluated based on each of the following 1...

When former First Lady Nancy Reagan passed away in March, millions of Americans mourned the loss. On the day of her funeral, people across the country watched the ceremony live on TV, while hundreds of others—including former President George W. Bush and First Lady Michelle Obama, and the Reagan family—attended the service at the Ronald Reagan Pres...

Across all industries, client expectations are changing. Wealth management for the ultra-wealthy is no exception.With the advent of technological disruptors and on-demand everything, consumers now expect high-quality services that don’t just meet, but defy their expectations. This challenge is clearly a lofty one, especially for advisors servicing ...

Margaret hired the neighborhood girl down the street to watch her children a couple days a week and run some simple errands for her. She never imagined that when she did that, she became an “employer” with all the legal implications that go along with that title. She is now being audited by the IRS and they are breathing down her neck, imposing fin...

As impact investing is maturing, we’re seeing an evolution of that very definition.In an earlier FOX Insights blog post, FOX Thought Leaders Council™ member Mark Harder of Warner Norcross & Judd defined impact investing as “making investment with the intention of generating positive environmental or social impacts, as well as financial returns....

I recently participated in a roundtable session at a CFA Society of Chicago career event with 12 moderators each leading a table discussion on careers in various investment specialties. My session was on family office careers. Almost everyone at my three consecutive table discussions started with the question: What is a family office?I appreciated ...

We all hear how cybercrime is a fast-growing crime, one of the fastest growing crimes and that the financial services sector is a target. There is no single solution to the problem, and unfortunately technology is unlikely to provide one in the near future.Threat protection technology typically lags behind the latest cybercrime tactics. However, th...

Many of today’s ultra-wealthy philanthropists are looking for smart ways to make their donation dollars work hard for causes they care about deeply.They often value additional guidance on how much to give, through which funding vehicles, to which charities, over what timeframe, and with what purpose in mind.I’ll often encourage such clients to cons...