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If there were any lingering doubts about the necessity of digital transformation to business longevity, the coronavirus has silenced them. With rare exception, operating digitally is the only way to stay in business through mandated shutdowns and restricted activity. It’s go digital, or go dark. With the right approach, businesses can come out of the fray stronger, more agile, and more customer-centric than before. Crisis breeds ingenuity, and good ideas put into practice can propel any business to breakout performance.

Even when there's social distancing, family meetings are still important, maybe even more so to maintain family connectedness and sense of purpose. While connecting through technology can’t fully replace the experience of meeting in person as a family, you can make the experience more intimate. This report will help you organize and conduct a virtual family meeting. Just as successful in-person meetings require goal setting, agendas, and ground rules, virtual meetings benefit from similar planning.

A credit freeze is a free mechanism that allows you to restrict access to your credit report. Although there are limits to a credit freeze, it will generally prevent thieves from opening new accounts in your name because most creditors require a credit report before extending you credit. Learn how to initiate a credit freeze and restrict access to your credit report from future creditors.

One question that is often asked when working with family offices is “What are families like mine doing”? The interest in the answers is even greater during periods of crisis, such as the COVID-19 pandemic. Some of the world’s best investors and wealth stewards share their thoughts and insights into the unique challenges facing family offices, including investment management and opportunities, tax and estate planning, responsible investing and philanthropy, and governance and operations.

As states, localities, and health officials begin to set parameters around reopening businesses, bringing your people back onsite successfully won’t be as simple as flipping a switch. Every company is unique. But each company faces the same concerns: where to begin, how to keep people protected, when to communicate, and what’s the right way to move forward. The challenge is complex, but there is a framework for moving forward. It starts with asking the right questions and considering the options and regulations around a return to work policy.

A new normal has emerged out of the COVID-19 pandemic, particularly for business owners who are ready to reopen. With each operation unique in its needs, reopening can feel both invigorating and overwhelming. A list of resources are provided here to help you move forward confidently. Not only is this a time to restart and rebuild, it’s a moment in your business’ history when you can reimagine all that can be.

An increasing number of state legislatures have proposed bills addressing insurance companies coverage of “business interruption” insurance, which is typically applicable only to losses resulting from physical damage to property such as that caused by a fire or earthquake, and generally inapplicable to losses caused by viral or bacterial pandemics.

Returning to work in the midst of the COVID-19 crisis presents employers with unprecedented workplace and employee relations challenges. As the Southern states move ahead with phased plans to reopen, it is important to have the right strategy in place for employee safety, absence management and risk mitigation. The HUB Risk Services team discusses and reviews the following return to work considerations and challenges:

Businesses that sell basic necessities are facing overwhelming demand and experiencing increased customer service inquiries, call volume, and website orders. These challenges make communicating with customers more important than ever. When implementing an effective customer-facing communications plan, there are five attributes that should be included.

As family offices and businesses prepare for a return to work in the post-COVID-19 environment, they face complicated decisions when trying to plan for a safe workplace. This medical intelligence report provides an overview on COVID-19 to help facilitate thoughtful discussions and a better understanding of official recommendations. It also includes general guidance for employers and reputable sources for getting updates and information on the spread of COVID-19 and changes in recommendations to fit the current situation.