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Returning to work in the midst of the COVID-19 crisis presents employers with unprecedented workplace and employee relations challenges. As the Southern states move ahead with phased plans to reopen, it is important to have the right strategy in place for employee safety, absence management and risk mitigation. The HUB Risk Services team discusses and reviews the following return to work considerations and challenges:

Businesses that sell basic necessities are facing overwhelming demand and experiencing increased customer service inquiries, call volume, and website orders. These challenges make communicating with customers more important than ever. When implementing an effective customer-facing communications plan, there are five attributes that should be included.

As family offices and businesses prepare for a return to work in the post-COVID-19 environment, they face complicated decisions when trying to plan for a safe workplace. This medical intelligence report provides an overview on COVID-19 to help facilitate thoughtful discussions and a better understanding of official recommendations. It also includes general guidance for employers and reputable sources for getting updates and information on the spread of COVID-19 and changes in recommendations to fit the current situation.

Subtitle C of the Coronavirus Aid, Relief, and Economic Security (CARES) Act amends certain provisions in the Emergency Family and Medical Leave Expansion Act and the Families First Coronavirus Response Act. A brief summary of four key provisions that employers need to know includes: paid leave for rehired employees; advance refunding of credits; single-employer plan funding rules; and federal contractor activity.

The spread of COVID has harmed communities and disrupted many sectors of the economy. For the small- and medium-sized businesses, the disruptions to economic activity have heightened the need for the creation of the Main Street Lending Program to provide support to those businesses. In this podcast, a discussion of the Program provides an overview of the terms, clarity on the loans for borrowers and lenders, and how to access additional resources to help navigate the Program.

The U.S. Department of Labor (DOL) published its Final Rule on the paid sick leave and family leave requirements of the Families First Coronavirus Response Act (FFCRA). The Final Rule supplements and clarifies the multiple FFCRA Q&A publications the DOL has issued. A review of the key provisions is provided, including how the family leave provisions of FFCRA interacts with FMLA, which employers are exempt from FFCRA requirements, and what documentation employers need to retain to obtain a tax credit under FFCRA.

As states and cities begin to lift lockdown restrictions, stay-at-home orders and social distancing measures, it’s vital that businesses implement and communicate new protocols and safety precautions in the workplace before and after employees return. Prepare for reopening your doors with this practical Return-to-Work Toolkit that will help in developing a good first step toward creating a plan specific to your organization.

With the shift toward a remote work structure, it’s good to experiment with what works best for you in your new workspace and create a regular routine around it to help you adjust to the new environment. In this podcast, Rehmann's Director of Talent Acquisition, Val Martinez, shares more tips on how to be productive when working from home. She also discusses the importance of unplugging to avoid burnout and taking mental breaks throughout the day.

The COVID-19 crisis has tested the acumen of leadership and the agility of organizations in ways never before seen. The opportunity for leaders now is to lock in these new ways of working and transform their workforces so they can accelerate through the turn and emerge stronger from this disruption. This guide contains insights, practical ideas, and checklists on how organizations can balance the health of their organization today while preparing for a future beyond the crisis.

Working remotely is part of the “new normal” in a COVID-19 environment, but to make it work well, you need the right people, the right attitude, and the willingness to take the time to establish the necessary processes, infrastructure, roles, and responsibilities. A family office that has been operating virtually for the past 20 years offers six tips to help make it successful.