Client Experience and Expectations

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How to Prioritize Diversity in Your Organization
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Hear what fellow FOX members are doing to make diversity a priority in their firm. No matter what size budget, attendees will walk away with concrete examples of how to implement and execute impactful diversity initiatives.Kelly Lora Ewart, Vice President of Strategic Relationships, PURE InsuranceLucy K. Park, Partner, Perkins CoieHaley M. Rives, CFA, Director, Asset Consulting GroupModerated by Carin Ojala, Director of Recruiting + Professional Development, Warner Norcross + Judd LLP

Making a Positive Impact In Families
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Panelists will discuss philanthropic shifts happening with families and the advisor role in facilitating the planning. One advisor will tell their story of how they listen to the needs of families and support their client’s process toward achieving their philanthropic vision. Attendees will gain insight about evolving family philanthropy strategies, and the session will demonstrate the impact of effective advisory services.

The Great Unwinding: How to Thrive as the World Re-Opens
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Rob Wolcott, Co-Founder and Chairman of The World Innovation Network (TWIN), will explain the ‘great unwinding’ of 2021 and how organizations can harness the powerful yet chaotic energy that will be unleashed on the world as society opens back up. Now more than ever, organizations need to identify what objectives they’ll prioritize during this unprecedented period, which changes born of the pandemic they will retain, what re-opening will mean for their stakeholders, and understand who needs help and how they can contribute in relevant ways that align with their values.

Vendor Selection: Best Practices for Risk Management
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Third-party vendors can range from custodial companies, to IT services, to professional service firms. Whatever their contracted function, they have access to your physical premises and/or your network data. So how can you make sure that when you’re signing a contract with an outside vendor, you’re not exposing yourself and your clients to excessive risk? There are four best practices you should follow before signing the dotted line.

Cyber Attacks on Private Wealth Clients and Family Offices and Steps for Mitigating Your Risks
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Cybercriminals have migrated their attacks from larger businesses and hardened targets to private wealth clients and family offices, where the defenses are low or non-existent. In this webcast, hear from Dr. Chris Pierson, CEO of BLACKCLOAK, a Concierge Cybersecurity & Privacy Protection Platform that represents private wealth and family offices in their digital lives. Chris discusses the top five threats that are facing private wealth/family office clients, the controls or defenses that can mitigate these, and how to protect your privacy.

The War on Retirement Plan Fees: Is Anyone Safe?
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Even the most well-run, retirement plans can be the target of an excessive fee claim, which can cost millions of dollars to defend and/or settle. Being prepared and taking the necessary steps—including obtaining fiduciary liability insurance—can help reduce the claims, mitigate the exposure, and protect against potentially devastating loss of personal assets.

Real Estate Tech, Taxation, and Representation
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Real estate has always been a tax-advantaged investment class, especially in the U.S. where rules allow you to shelter income or cashflow through depreciable losses and other mechanisms. For the investors who want deeper insights into all aspects of their real estate investments, they see how technology is transforming their ability to evaluate their tax obligations and how it can even assist them in deciphering implications of a U.S. presidential election.

NOW Podcast: Exploring the Future of Energy with Daniel Yergin
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The stakes are high: climate change is creating an urgent need for a lower-carbon economy, and the Biden administration will face the daunting challenge of reigniting the U.S. economy in the wake of the pandemic, and energy may be a critical catalyst of that recovery. Dr. Daniel Yergin—a leading global authority on energy, economics and geopolitics, and Pulitzer Prize-winning author—talks about the future of energy, and how that future may shape innovation, international relations, and the economy in the years ahead.

Open Enrollment Compliance Checklist
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Your employee benefits plan is likely one of your organization's largest expenses and one of your most important for attracting and retaining employees. To help you prepare for open enrollment season, this checklist will assist with your compliance obligations.