Wealth Advisor Assessment Checklist

Healthy relationships require hard work and consistent communication. Wealth owners and wealth advisors have a responsibility to each other to take time each year to evaluate their relationship and talk about what’s working and what’s not. Some advisors rely on periodic client satisfaction surveys to measure their performance; others rely on feedback from day-to-day conversations or client meetings. Whether your advisor requests your input or not, FOX suggests that every relationship can benefit from an annual review of the following metrics.

MetricExceeds ExpectationsMeets Expectations

Below Expectations

Wholly Inadequate    N/A                     

Overall Client Service

     
1. Quality of Service     
2. Availability of services     
3. Value provided for the fee charged     
4. Personal service and attention to my needs     
5. Proactive communication     
6. Protection of my personal and financial information
with the utmost care
     
7. Transparent reporting of all fees     

Relationship Management

     
8. Consistently suggests new ideas and approaches     
9. Ability to serve as a sounding board     
10. Uses problem solving skills to address my challenges     
11. Understanding of my personal goals and financial
objectives
     
12. Knowledge of my views on risk and opportunity     
13. Proactive efforts to manage my risks and opportunities     
14. Knowledgeable, ethical and empathetic personnel     

Integrated Wealth Planning

     
15. Objective financial advice     
16. Investment planning strategies that are aligned with
my goals
     
17. Investment performance that meets or exceeds
established benchmarks
     
18. Creative estate planning strategies     
19. Proactive tax planning and compliance services     
20. Integrated financial planning strategies     
21. Helpful philanthropic advice about mission and impact     
22. Meaningful and timely financial reporting     
23. Financial education and training for myself and my family     
24. Strategies to foster family cohesion and sustain
family legacy