Multi-Family Offices

Examples of Conflicts of Interest

• Client-owners are charged less for services than other family clients.
• Multi-family office serves as a conduit for selling other investment products.

Questions Wealth Owners Should Ask to Surface Conflicts

• Do you provide objective oversight for comprehensive financial management of client affairs?
• How do you measure the quality of the financial advice you give to your clients?
• Do you earn annual revenue from any activities besides client fees?
• Are you the recipient of any non-monetary benefits/services from product providers?
• Do you pay referral fees to any sources for referring business to your firm?
• What business metrics are used to measure performance for your firm?
• Which services do you outsource to other providers and how do you evaluate their performance?
• Is there any information about your firm that you are restricted from disclosing to your clients?