FOX Technology Showcase Frequently Asked Questions

About the Showcase Program:

How many vendors will I be able to see at the Showcase?
Please visit this page to see our participating technology providers. 

I would like to participate in the Showcase as a vendor, who do I contact?
Please email Kent Lawson, Chief Technology Officer at klawson@familyoffice.com

Will you be offering CPE credits at the Showcase?
CPE Credits will not be available at the FOX Technology Showcase

Accessing the Showcase:

Where is the Showcase and how do I access it?
The Showcase is taking place virtually and can be accessed via our Showcase portal. Information on accessing the portal will be emailed to you directly prior to the event. For access assistance please email events@familyoffice.com. You must be registered to access the event.

How do I log in?
To log in, you will need the email address you used to register. Once you enter your first name, last name, and email address on the login screen, you will be sent a verification code to your email address. Once you enter your verification code, you will have access.

Please note: once you have entered your email address, it can take up to 10 minutes to receive your verification code. If you need assistance, please reach out to us at events@familyoffice.com.

Which technologies are you using?
CVENT AttendeeHub is our Showcase portal.
Zoom facilitates video streaming.

What device should I use?
Some employers prevent access to external conference platforms from corporate VPN accounts. You may find it easiest to use a personal device to access this event.

How do I access the sessions?
Upcoming sessions display on the home page for your convenience. Click the Join Session button to enter the Zoom meeting up to five minutes prior to the session start.  To access the full schedule, hover your mouse cursor over Schedule at the top of the page and select All Sessions or select View All Sessions under “Upcoming Sessions” on the left.

Attending the Showcase:

How can I change my visibility setting to hidden to visible and vice versa?

You may change your visibility settings by clicking the icon on the top left of the screen and selecting “view profile”. 

When should I log in to attend the session?
We recommend you log into the portal at least ten minutes prior to the session to ensure you have enough time to receive a verification code (if needed) and navigate to your session.

Do I have to log in every time I visit the event?
If you do not close your browser windows or log out of the Showcase, you will not need to log in again. Otherwise, you will need to log in again.

What is the time zone?
All published times are in U.S. Central Time.

Can other people see me, and if so – what is the dress code?
FOX encourages attendees to turn their cameras on during sessions. There will be some instances when attendees will be visible to one another. Business casual attire is recommended.

How can I change my visibility setting from hidden to visible or vice versa?
Navigate to “edit your profile,” where you can change your visibility.

My question isn’t here, how can I get additional help?
Please email events@familyoffice.com and we’ll be delighted to assist you.