FOX Technology Showcase Frequently Asked Questions

About the Showcase Program:

How many vendors will I be able to see at the Showcase?

Please visit this page to see our participating technology providers.

I would like to participate in the Showcase as a vendor, who do I contact?

Please email Kent Lawson, Director, Technology Integration Services at klawson@familyoffice.com

Will you be offering CPE credits at the Showcase?

CPE Credits will not be available at the FOX Technology Showcase

Accessing the Showcase:

Where is the Showcase and how do I access it?

The Showcase is taking place virtually and can be accessed via our Showcase portal. Information on accessing the portal will be emailed to you directly prior to the event. For access assistance please email events@familyoffice.com. You must be registered to access the event.

How do I log in?

To log in to the Showcase, you will need the email address you used to register for the Showcase. Once you enter your first name, last name, and email address on the login screen, you will be sent a verification code to your email address. Once you enter your verification code, you will have access.

Please note: once you have entered your email address in the Showcase portal, it can take up to 10 minutes to receive your verification code. Your verification code will be sent from support@crowdcompassmail.com.

If you need assistance, please reach out to us at events@familyoffice.com.

Which technologies are you using?

CVENT CrowdCompass is our Showcase portal.

Zoom facilitates video streaming.

Mentimeter and Zoom will be used for in-session polling.

What device should I use?

Some employers prevent access to external conference platforms from corporate VPN accounts. You may find it easiest to use a personal device to access this event.

How do I access the sessions?

To access Showcase sessions, click on “All Sessions”, at the top on the day you wish to participate in, and then the session you plan to attend. Once inside the session – click the “Begin Session Here” button.

If you would like to attend a session other than the one you originally selected, visit the "All Sessions" tab.

Attending the Showcase:

What do I do now that I’ve logged in?

We recommend:

• Completing your profile.
• Reviewing the “attendee” section and requesting to connect with other attendees.
• Taking some time to become familiar with the portal, and the “All Sessions” page, where you will access the sessions and demonstrations.

When should I log in to attend the session?

We recommend you log into the portal at least ten minutes prior to the session to ensure you have enough time to receive a verification code (if needed) and navigate to your session.

Do I have to log in every time I visit the event?

If you do not close your browser windows or log out of the Showcase, you will not need to log in again. Otherwise, you will need to log in again.

What is the time zone?

All published times are in U.S. Central Time.

Do I have to attend every session to maintain access?

No. You may come and go as you please from Showcase sessions, and there is no requirement to participate in each of the event days in order to maintain access.

Can other people see me, and if so – what is the dress code?

FOX encourages attendees to turn their cameras on during sessions. There will be some instances when attendees will be visible to one another. Business casual attire is recommended.

How can I change my visibility setting from hidden to visible or vice versa?

Navigate to “edit your profile,” where you can change your visibility.

My question isn’t here, how can I get additional help?

             Please email events@familyoffice.com and we’ll be delighted to assist you