Trustee does not adequately explain portfolio risk to beneficiaries.
Trustee places the risk of the trust company ahead of the goals of the trust beneficiaries.
Questions Wealth Owners Should Ask to Surface Conflicts
How do you address beneficiaries who are unhappy with your investment performance or other decisions such as distributions?
Do you have a policy to voluntarily “step down” when beneficiaries are not happy with your performance?
Will you delegate any of the three trustee duties to external professionals if requested by the family (distributive, administrative and investment duties)?
Without disclosing confidential information, what types of fiduciary issues or complaints led to lawsuits or settlements against your firm in the past three years?