About the Position

River Bend Administration is seeking a skilled, highly motivated and adaptable individual to join the organization as a Trust Administrator. This position reports directly to our Chief Operating Officer and assists the team with managing the day-to-day documentation of a number of individual trusts.

What you will do

The Trust Administrator will assist with a variety of tasks in the operations of River Bend Administration. Collaborating with other members of the team, this role will manage the trust onboarding and maintenance process including executing trust action items, annual reviews of accounts, and assist in compliance with company policies and applicable laws. The Trust Administrator will also draft and manage documentation across the organization.

 Responsibilities

• Create the first draft of various documents as needed including memoranda, trust instruments, receipts and releases, court filings, corporate or trustee minutes and resolutions and consents, document summaries, trustee succession instructions, notices, and communications. All drafting required will be based on forms or templates and reviewed by senior team members.
• Manage the trust onboarding process and execute trust action items and annual review of accounts in compliance with company policies and applicable laws (including Know-Your-Customer and Bank Secrecy Act/Anti-Money Laundering policies)
• Assist other members of the team with account acceptance processes, discretionary request analysis and compliance management
• Ensure appropriate documentation is collected and imaged; ensure systems information is up-to-date and ensures accurate trust set up and review of fees
• Document services provided, specialized procedures and ongoing written communications to file as appropriate in managing daily activity
• Recommend and draft updates to company form legal documents
• Coordinate with account administration for fiduciary, investment management, estate settlement and/or custody accounts for complex relationships
• Develop and maintain working knowledge of governing documents and account agreements
• Work with service partners to ensure smooth operations and facilitates any changes or transactions
• Engage management and affiliates on execution of servicing events, account opening and closings, cash movement, and fee confirmation and processing
• Maintain inventory of safe contents and update as needed
• Identify service efficiency enhancements, process improvements, and service delivery using creative and proactive measures
• Develop and maintain a working knowledge of various business applications critical to success
•  Attend internal training to further develop knowledge and understanding of issues affecting the trust company and trust accounts
• Participate in continuing education to maintain any professional designations and to stay current in trust administration 
• Follow all company, fiduciary, investment, and regulatory policies and procedures
• May supervise day to day work of junior level employees
• Other duties as assigned

Who we are looking for

Personal attributes that support your success

The Trust Administrator should ideally possess the following attributes:

• High degree of discretion and ability to keep office and account matters confidential
• Has the ability to give and receive feedback graciously
• Knows how to build effective relationships and networks to achieve results
• Ability to reason and effectively multi-task.
• Strong communication skills with the ability to apply understanding to carry out and to give instructions in written, oral, or diagram form
• Ability to organize work and projects, prioritize and meet deadlines. Ability to complete work in an efficient and accurate manner

Qualifications required for your success

The Trust Administrator must possess the following professional qualifications:

• Bachelor’s Degree
• 5+ years’ experience in a financial institution, legal firm or trust company working on financial administration or family trust stewardship
• Knowledge of trust operations and regulations
• Experience managing regulatory compliance of highly complex trusts
• Experience with analyzing and continuously improving business processes
• Strong organization, problem-solving, written and oral communication skills
• Ability to effectively use Microsoft Office Suite, including Word, Excel and PowerPoint

Additional helpful experience includes

• Certified Trust and Fiduciary Advisor, Certified Public Accountant or Certified Financial Planner certification
• Working knowledge of SharePoint

About River Bend Administration:

River Bend Administration is a private family trust company serving the trust needs of a single, multi-generational family. River Bend Administration serves as a trustee of a wide variety of trusts holding a wide variety of assets. River Bend Administration was recently formed to handle a growing family’s trust needs. This is an exciting time to be part of this world-class team.

River Bend Administration is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.