Many family offices run like mom-and-pop shops need to embrace best-in-class management and oganizational standards. Blackman Kallick's Mark Blumenthal presents a case study of a small family office that put more formalized processes in place in this "Worth" magazine article.
This first national study explores the topic of family philanthropy through the family office including opportunities and challenges, perspectives and experiences of practitioners and family members with the family office structure. This is a collaborative project of the National Center for Family Philanthropy, Threshold Group, and FOX.
Developing an effective family office can be a formidable challenge. Keeping it headed in the right direction is a constant process of assessment and adjustment. The rapid pace of change in virtually every aspect of the world around us necessitates this monitoring and redirecting process to ensure and maximize the effectiveness of the family office...
One of the greatest challenges facing family offices is how best to demonstrate and communicate the value that the office provides to the family. At the FOX Fall Forum session “Setting Expectations and Measuring Success,” representatives from two family offices described how working in tandem with family clients to set goals and objecti...
Just as family businesses have boards and family foundations have boards, family investment offices should have boards, too. And the best family boards include several independent, outside directors. Boards provide oversight and accountability. Family organizations benefit from such oversight, and independent, outside directors on boards provide fr...
How does a family office serving the third and fourth generations differ from one that is serving generations seven and eight? How do the servicing needs change as the family expands and changes? What happens when the cost of services delivered by the office exceeds the perceived value? How can costs be controlled? What back office systems are requ...
Among the most crucial functions for the family office is the chief investment officer (CIO). The position might be held by a family member or outsourced to an external professional. A minority of families hire a captive investment professional-a strategy considered by many to be among best practices for families with ten-figure wealth.
Family office executive compensation is a topic continually reviewed by the FOX membership. Because the family office industry draws from other financial and legal professions, it is of critical importance to both the executive and the family to gain a wider understanding of the competitive landscape of executive compensation and benefits in order ...
Most of us live with a fair amount of interpersonal conflict, largely because we really don't believe that it can be resolved. Ongoing controversy within families and between family members and family office staff is a common experience, but it is not a necessary one.
Effectively managing the transition of employees into and out of a family office will contribute significantly to the achievement of business objectives. Transitions are stressful for the employees and family members who are affected by the change, but, with careful planning, positive morale can be maintained and disruptions to work flow kept to a ...
In difficult economic times such as this, we tend to forget — or minimize — the impact of turnover in the office. This is primarily due to the fact that people seldom leave their jobs in a tight employment market — even if they are unhappy. Turnover is costly, particularly in a small office environment. Smart family offices will p...
The world is changing at a frantic pace. New bestsellers appear weekly on management techniques, time management skills, effective leadership, philanthropy, tax planning, investments, law, etc. Many concepts in these books are revolutionary; others just repackage the "idea of the week."The knowledge necessary for a professional just to st...
Enumerating the tasks family office employees must fulfill is only part of the goal-setting process. The decisions and actions of every employee impact a family office's success in serving its clients, so it is critical for employees to understand the mission of the office and how their roles, targeted goals, and "behavioral competencies&q...
Regardless of the size of your family office staff, annual employee performance reviews are an integral part of keeping talented people. Performance reviews document an employee's job performance, outline strengths and weaknesses, and align the employee's career goals with the family office goals.
Family offices, by definition, are professional-staff intensive and allocate as much as 70 percent of total operating expenses to compensation costs-a significant portion of the budget. (See page 3 for information on FOX studies of wealth management costs and family office compensation.) In light of the current market environment, with markets cont...