General Questions:
How will I select my sessions if I register before the whole agenda is announced?
The FOX events team will reach out to you when the full agenda is announced to select your family seminars (if applicable), breakout sessions, peer dialogues and social events.
Will you offer CPE Credits?
Yes. CPE credits can be earned for all eligible sessions, in-person.
I'm interested in learning more about sponsorship for this event, who do I contact?
Please contact Dave Blide, Business Development, 917.741.6400 or dblide@familyoffice.com
What is your refund policy?
To ensure the most flexibility for our members and guests, refunds of forum credits or registration fees will be granted up until we distribute access to the program app and portal on Monday, April 28, so long as we are notified in writing at events@familyoffice.com.
What is the dress code?
Business casual attire is recommended.
How do I book a guest room at the Hotel?
FOX has reserved a limited number of rooms at the Hotel AKA Brickell. Rate information and booking procedures to come in January.
Attending the Forum and using the Forum App and Portal:
Where is the Forum portal/app and how do I access it?
Information on accessing the portal will be emailed to you directly prior to the event. For access assistance please email events@familyoffice.com. You must be registered to access the event.
How do I log in?
To log in, you will need the email address you used to register. Once you enter your first name, last name, and email address on the login screen, you will be sent a verification code to your email address. Once you enter your verification code, you will have access.
Please note: once you have entered your email address, it can take up to 10 minutes to receive your verification code. If you need assistance, please reach out to us at events@familyoffice.com.
Which technologies are you using?
- CVENT/ Attendee Hub will provide our Forum portal.
- Mentimeter will be used for in-session polling.
What device should I use?
Some employers prevent access to external conference platforms from corporate VPN accounts. You may find it easiest to use a personal device to access this event.
What do I do now that I’ve logged in?
We recommend:
- Completing your profile and un-hide yourself.
- Reviewing the “attendee” section and requesting to connect with other attendees.
- Taking some time to become familiar with the portal, and the “All Sessions” page, where you will access the agenda.
Do I have to log in every time I visit the event?
If you do not close your browser windows or log out of the Forum, you will not need to log in again. Otherwise, you will need to log in again.
What is the time zone?
All published times are in U.S. Eastern time.
How can I change my visibility setting from hidden to visible or vice versa?
Navigate to “edit your profile,” where you can change your visibility.
My question isn’t here, how can I get additional help?
Please email events@familyoffice.com and we’ll be delighted to assist you.