"Integrated Services" to us means "End-to-End". What it means for our clients is a fully integrated, seamless process around the family wealth. Perhaps the best way to explain this is to describe an early on family relationship discovery meeting. Family client comes in, first meeting is with Banker to discuss personal banking needs. Then, bookkeeper and CPA transition in to discuss monthly reporting formats, bill paying and income tax needs which leads to legal discussion of current family transition plans and initial gap discussions. Wealth Management, risk and asset allocation are discussed with Senior Analyst and Certified Financial Planner®. All of this is quarterbacked and led by the Relationship Director and Manager.
Most clients do not need "End-to-End" at the early stages of the relationship, but can benefit from the institutional pieces they currently need already built and proven out. Many families start with one or two pieces and eventually grow and develop to need "End-to-End".